Your privacy matters to us. This policy explains what personal data we collect when you use ABCGO INDIA, why we collect it, and the choices and rights you have.
1. Who We Are and Scope
This Privacy Policy explains how ABCGO INDIA (“ABCGO INDIA”, “we”, “us” or “our”), with its office at 131/1B, Om Nagar, Chander Nagar, Alambagh, Lucknow, Uttar Pradesh 226005, collects, uses, shares and protects your personal data.
It applies to this website (abcgoindia.com) and to our platforms, including the Smart Job Portal (portal.abcgoindia.com), the Service Platform (padmin.abcgoindia.com), the School Management System (school.abcgoindia.com) and the Online Shop (shop.abcgoindia.com), together the “Platforms”.
We process personal data in line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, as applicable.
2. Information We Collect
Information you give us
- Contact and account details – name, mobile number, email address, password and profile photo.
- Smart Job Portal – resume, education, skills, work experience, preferred location and job applications. Employers may share company details and job listings.
- Service Platform – service address, booking details and feedback. Service partners may share identity, address and skill details needed for verification.
- School Management System – student, parent and staff records entered by the school, such as names, classes, attendance, marks, fee records and contact details.
- Online Shop – delivery address, order history and custom printing designs you upload.
- Communications – messages, calls and emails you send us.
Information collected automatically
- Device and browser type, IP address, pages visited, and the date and time of your visit.
- Cookies and similar technologies, described in section 6.
Payment information
Online payments are handled by third-party payment gateways. We do not store your full card, UPI PIN or net banking details on our servers.
3. How We Use Your Information
- To create and manage your account and provide the services you request.
- To match job seekers with employers and share applications with the employers you apply to.
- To assign bookings to service partners and verify partners before they join.
- To run the School Management System for the schools that use it.
- To process orders, payments, deliveries, returns and refunds.
- To send service messages such as OTPs, booking updates, order status and fee reminders.
- To answer questions, resolve complaints and provide customer support.
- To prevent fraud, keep the Platforms secure and meet our legal obligations.
- To improve our services. With your consent, we may also tell you about offers – you can opt out at any time.
5. School Data
When a school uses our School Management System, the school decides what student, parent and staff data is entered and how it is used. We process this data on behalf of the school, only to provide the service. Parents and students who want to access or correct school records should contact their school first. We will help the school respond to such requests.
7. Data Retention
We keep personal data only as long as needed for the purposes in this policy – usually for as long as your account is active – and afterwards for as long as the law requires, for example for tax, accounting or dispute resolution. School records are kept for the period agreed with the school. When data is no longer needed, we delete or anonymise it.
8. Data Security
We use reasonable security practices to protect personal data, including secure (HTTPS) connections, password-protected and role-based access, and regular backups. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the authorities of a data breach as required by law.
9. Your Rights
Subject to applicable law, you have the right to:
- access a summary of the personal data we hold about you;
- correct, complete or update your personal data;
- ask us to erase your personal data when it is no longer needed;
- withdraw consent you have given us, at any time;
- nominate another person to exercise your rights in case of death or incapacity; and
- raise a grievance with us, and then with the Data Protection Board of India.
To use these rights, contact our Grievance Officer (section 13). We may need to verify your identity first.
10. Children’s Data
Our Platforms are meant for adults. Data of children under 18 is processed only with the consent of a parent or lawful guardian, or through a school using our School Management System. We do not knowingly track children or target advertising at them.
11. Third-Party Links
Our Platforms may link to other websites and services. We are not responsible for their privacy practices, so please read their policies before sharing your data.
12. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. For important changes, we will give notice on the Platforms or by email.
13. Grievance Officer and Contact
If you have any question or complaint about this policy or your personal data, contact:
ABCGO INDIA – Grievance Officer
131/1B, Om Nagar, Chander Nagar, Alambagh, Lucknow, Uttar Pradesh 226005, India
Email: abcgoindia@gmail.com
Phone: +91 9198191808 / 9807559692
We will acknowledge your complaint within 24 hours and try to resolve it within 15 days.